net down for a while. cable down for a lot longer. AGAIN. in the little over 2 months i've had TWC: i have to reboot the damn cable box up to 4x a week. i have never had so many cable problems. i have had to fix my own internet issue and router issue, even though i later found it to be a known, common problem. i have had to reconnect the cables from what the installer did b/c with his system, all the hd channels were wonky. so i moved everything to how i had it before with last cable company and voila, service. intermittent service, of course. sometimes you get a "channel not available at this time" for no reason. sometimes the box reboots itself.
best thing about today's service outages? when you called their phone number IT WAS BUSY. when i finally got through on the 15th(?) attempt and went through all the automated shit, i finally got a message saying that all south austin customers were experiencing a loss of all services.
but hey, at least they "apologize for the inconvenience." worst. cable. company. ever.
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Be nice.